Privacy Policy

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KudaExpress, Inc and its subsidiaries ("KudaExpress", "we", "our") are committed to protecting your privacy. There are various ways that you might interact with KudaExpress, and the information you provide when doing so allows us to improve our services. By supplying your details to KudaExpress, you consent to KudaExpress collecting and processing your information.

Our privacy policy explains:

  • What information we collect, and why we collect it
  • How we use that information
  • How we protect that information
  • How you can control your information, including accessing, updating and deleting what we store
  • How we share information collected

Information We Collect & Share

KudaExpress may collect or record basic personal information (e.g., name, e-mail address, mailing address, phone number) which you voluntarily provide through forms on our Site, through electronic mail you send to us, or through other means of communication between you and KudaExpress.

KudaExpress only collects personal information of a more sensitive nature (e.g. social security or other governmental ID numbers, credit card details and account numbers) where it is appropriate or necessary for conducting business. This information will be collected, stored, accessed and processed in a secure manner. KudaExpress may also collect general non-personal information pertaining to users of our sites, including IP addresses, source domain names, specific web pages, length of time spent, and pages accessed. This information is collected, among other things, to aggregate statistical information, facilitate system administration and improve the Site.

KudaExpress also collects, uses, and discloses identifiable information about individual contacts for KudaExpress's customers ("Business Contact Information") in the ordinary course of its business for managing and maintaining customer relationships. In particular, KudaExpress may obtain the following types of Business Contact Information: name, address, invoice information including bank account information, and order information. Unless otherwise specified or prohibited, KudaExpress may share information with affiliates, business partners, service providers, subsidiaries or contractors who are required to provide you with services which you have requested from us.

How We Use Information

KudaExpress uses the information we collect to provide you with services which you request and to improve our existing services and the content of our Site. When you contact KudaExpress, we may keep a record of your communication to help solve any issues that you might be facing. Depending on the country in which you live, work or access our Site(s), your information may be retained for a reasonable time for use in future contact with you, or for future improvements to KudaExpress services. In the event the information you provide to us is an application for employment, that application will be held in accordance with our HR records management policy. You have the option to opt-out or opt-in for further communications from KudaExpress.

KudaExpress may also use or disclose your personal information when KudaExpress believes, in good faith, that such use or disclosure is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements, or (iii) protect the rights, property or safety of KudaExpress, KudaExpress’s users, or others. KudaExpress reserves the right to transfer and disclose your information if KudaExpress becomes involved in a business divestiture, change of control, sale, merger, or acquisition of all or a part of its business.

Web User Tracking- Use of Cookies

Cookies are a technology that can be used to help personalize your use of a website. A cookie is an element of information that a website can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it or decline at any time. To enable KudaExpress to access the effectiveness and usefulness of this Site, and to give you the best user experience, we collect and store information on pages viewed by you, your domain names and similar information. Our Site makes use of anonymous cookies for the purposes of:

  • Completion and support of Site activity
  • Site and system administration
  • Research and development
  • Anonymous user analysis, user profiling, and decision-making


The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

KudaExpress uses reasonable measures to safeguard personally identifiable information, which measures are appropriate to the type of information maintained, and follows applicable laws regarding safeguarding any such information under our control. In addition, in some areas of our Sites, KudaExpress may use encryption technology to enhance information privacy and help prevent loss, misuse, or alteration of the information under KudaExpress’s control. KudaExpress also employs industry-standard measures and processes for detecting and responding to inappropriate attempts to breach our systems.

No method of transmission over the Internet, or method of electronic storage, can be 100% secure. Therefore, KudaExpress cannot guarantee the absolute security of your information. The Internet by its nature is a public forum, and KudaExpress encourages you to use caution when disclosing information online. Often, you are in the best situation to protect yourself online. You are responsible for protecting your username and password from third party access, and for selecting passwords that are secure.

Monitoring and Enforcement

KudaExpress regularly reviews our compliance with our privacy policy. We also adhere to several self-regulatory frameworks in addition to complying with applicable law. If we receive formal written complaints, we will follow up with the person making the complaint. We work with the appropriate regulatory authorities to resolve any complaints that cannot be resolved directly.

Children's Online Privacy Protection - COPPA

KudaExpress does not sell its services to children. As such, our Sites are designed for adult user interaction. We do not intentionally collect personally identifiable information from children under the age of 13.

Accessing and Updating Your Personal Information

If you have provided KudaExpress with your personal information, you may have the right to inspect the information stored by us for accuracy, or may request that the information be removed from our files. KudaExpress will make a reasonable effort to comply with such requests except where it would require a disproportionate effort (for example developing a new system or changing an existing practice). We may require that you verify your identity before we act on a request to edit or remove your information.

Changes to this Privacy Policy

KudaExpress may change this privacy policy from time to time. If this privacy policy changes, the revised privacy policy will be posted at the "Privacy Policy" link on the Site's home page. In the event that the change is significant or material, we will notify you of such a change by revising the link on the home page to read "Newly Revised Privacy Policy." Please check the privacy policy frequently. Your continued use of the Site constitutes acceptance of such changes in the privacy policy, except where further steps are required by applicable law. This privacy policy was last updated on August 2016.

Contacting KudaExpress

Questions regarding this privacy policy should be directed to the Chief Information Security Officer: Chuck Gleason at 40577 Albrae Street Ste. E Fremont, CA 94538; Telephone: +1 510-354-3000; E-mail: